Terms of service

These Terms of Service govern your use of the Sef’s Selection website and any purchases made through it.

Sef’s Selection is a trading name of Kasbah Ventures Ltd, a company registered in England and Wales.

Company Number: 17325023
Registered Office: 66 Paul Street, London, EC2A 4NA

By using this website or placing an order, you agree to these Terms of Service.

1. About Us

Sef’s Selection is an independent online retailer offering clothing, accessories, electronics, everyday essentials and other products.

We may add, remove or change products, prices, promotions and availability at any time.

2. Product Information

We aim to ensure that product descriptions, photographs, sizes, colours, prices and other information are as accurate as reasonably possible.

Colours and appearance may vary slightly depending on lighting, photography and the device or screen used to view the website.

Where products are sold under third-party brand names, those trademarks and brand names belong to their respective owners.

Unless expressly stated otherwise, Sef’s Selection is not affiliated with, endorsed by or an authorised representative of third-party brands whose products may be offered for sale.

3. Prices

All prices are shown in pounds sterling unless otherwise stated.

The price shown at checkout is the price payable for the product, together with any applicable delivery charges.

We may change prices at any time, but changes will not affect orders that have already been accepted.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a full refund.

4. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order is not guaranteed until it has been accepted and processed by us.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

An item is unavailable
There is an obvious pricing or listing error
Payment cannot be authorised
We reasonably suspect fraud or misuse
Delivery cannot reasonably be completed

If we cancel an order after payment has been taken, the amount paid will be refunded.

5. Payment

Payment must be made using one of the payment methods made available at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers, including Shopify Payments or other payment services offered through the website.

6. Delivery

Orders will normally be dispatched the same working day or within 2 working days.

Once dispatched, UK delivery is normally expected within 1–5 working days, depending on the delivery method, destination and courier.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

Further information is available in our Shipping Policy.

7. Returns and Refunds

Customers may have the right to cancel or return an online order in accordance with applicable UK consumer law.

Our Returns & Refunds Policy explains the applicable return periods, conditions and refund process.

Nothing in these Terms limits your statutory rights where goods are faulty, damaged, not as described or otherwise fail to meet legal requirements.

8. Product Availability

All products are subject to availability.

Some stock may be limited, discontinued or sold on a first-come, first-served basis.

Adding an item to your basket does not reserve it until checkout has been completed.

9. Promotional Offers and Discount Codes

Discount codes, promotions and special offers may be subject to additional conditions.

Unless otherwise stated:

Promotional codes cannot be exchanged for cash
Only one promotional code may be used per order
Promotions may be withdrawn or changed at any time before an order is placed
Certain products may be excluded from promotions

10. Website Use

You may use this website only for lawful purposes.

You must not:

Attempt to interfere with the operation or security of the website
Use the website for fraudulent or unlawful activity
Attempt to access restricted areas without permission
Copy or exploit our website content in a way that infringes applicable intellectual property rights

11. Intellectual Property

Content created for Sef’s Selection, including our branding, website design, original text and other original materials, may be protected by intellectual property law.

Third-party trademarks, logos, product names and other intellectual property remain the property of their respective owners.

Reference to third-party brands is used only where necessary to identify genuine products offered for sale and does not imply sponsorship, endorsement or affiliation unless expressly stated.

12. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

We are not responsible for losses arising from circumstances outside our reasonable control, including courier delays, website outages or third-party service interruptions.

Nothing in these Terms affects any statutory consumer rights available under UK law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The version published on the website at the time you place an order will generally apply to that order.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Consumers may also have rights under the laws applicable in the part of the United Kingdom in which they live.

15. Contact

For questions regarding these Terms, an order or the website, please contact us using the Contact Us page on the Sef’s Selection website.

Sef’s Selection
Trading name of Kasbah Ventures Ltd
Company Number: 17325023
Registered Office: 66 Paul Street, London, EC2A 4NA